Winbig21 Casino Privacy Policy
Your privacy
At winbig21casinouk.co.uk, we explain how Winbig21 Casino's privacy provisions affect your information and the choices available to you. The player-data practices below are those stated by the casino operator, WinBig 21.
WinBig 21 says it does not sell personal details, exchange them commercially or rent them out. Its privacy policy describes using player information to handle payments and improve the experience of playing. Read that statement alongside the specific verification and disclosure provisions below.
Information used for account checks
The operator uses registration details to establish who a player is and check activity associated with that identity. Deposits and withdrawals may require supporting documents.
| Information | Purpose described in the casino's terms |
|---|---|
| Registration details | Confirming identity and checking activity carried out under the registered name. |
| Photo ID and evidence of address | Supporting identity checks for account transactions. |
| Payment-card copies and purchase declarations | Verifying payment activity when requested. |
| Records involving an e-wallet | Supporting additional checks where that wallet has been used for deposits or withdrawals. |
Keep your account credentials private. The operator places responsibility for protecting usernames and passwords on the player and disclaims liability for use of those credentials by someone other than the registered holder.
Sharing and disclosure
WinBig 21's privacy policy permits sharing statistics about player demographics, sales, traffic and site activity with reputable third parties, provided those statistics exclude players' personal details.
Other provisions address personal information separately:
- The About page allows disclosure to a third party collecting money a player owes the casino.
- It also provides for reports to relevant authorities where the law requires them for crime prevention or detection.
- The terms allow reporting suspected criminal activity. For illegal or criminal conduct, they also reserve disclosure to authorities, other online casinos and merchants.
The terms contain a broad statement that personal details remain with the casino. The disclosure provisions above mean this should not be read as an unconditional assurance that information can never leave the operator.
Names in winner publicity
The terms reserve the operator's ability to use a player's name in promotional activity, including announcements of substantial wins, without prior approval or payment.
The About page separately specifies a first name and surname initial for winner announcements. It also requires players with wins selected for publicity to be available for associated events, while stating that their privacy will be respected. These provisions do not amount to a promise of anonymous play.
Promotional messages and your choices
The privacy policy allows players to opt out of promotional messages and communications from partners, including email and postal contact, by emailing support.
For a privacy enquiry or an opt-out request through winbig21casinouk.co.uk, contact our support at [email protected]. State which communications your request concerns. Do not include your password, full card number or identity documents in an initial enquiry.
Cookies and policy changes
The operator's cookie policy describes technologies used for service functionality, preferences, performance and advertising. Browser controls can restrict or remove cookies, although doing so may affect features. See our cookies page on winbig21casinouk.co.uk for further details.
WinBig 21 states that changes to its privacy policy will be posted on its privacy page. Check the applicable policy again when you need to understand how your information is handled.